Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how Xtremax Pte Ltd ("Provider," "we," or "us") collects, uses, and discloses information obtained from users ("you" or "users") of Sentichat. We are committed to protecting your privacy and ensuring the security of your personal information. By using Sentichat, you consent to the practices described in this Policy. 

Information We Collect

User-Provided Information 

To provide our service, we may collect personal information you voluntarily provide, such as your name, email address, and other contact details. We only collect personal information necessary for the operation and improvement of service. 

Usage Data

We may automatically collect certain information about your use of Sentichat, such as your IP address, browser type, operating system, device information, and the pages you access. This information helps us analyze trends, administer the Sentichat, and gather demographic information about our user base. 

Cookies and Tracking Technologies 

We may use cookies, web beacons, and other similar technologies to enhance your experience and collect information about how you interact with our service. This information is used to personalize content, analyze trends, and track users' movements around the service. You can control the use of cookies at the individual browser level. 

Use of Information

Provision of Services 

We use the collected information to provide, maintain, and improve Sentichat, including delivering personalized content, responding to your inquiries, and providing technical support.

Communication 

We may use your contact information to send you important updates, newsletters, marketing materials, or other communications related to our service. You can opt-out of receiving promotional communications by following the instructions provided in those communications. 

Aggregated Data

We may aggregate and anonymize the information collected to generate statistical and analytical insights, which may be used for research, development, or marketing purposes. This aggregated data does not personally identify you.

Data Sharing and Disclosure 

Service Providers 

We may share your information with trusted third-party service providers who assist us in operating our service, conducting business activities, or providing services on our behalf. These service providers are obligated to maintain the confidentiality and security of your information. 

Compliance with Laws 

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We will notify you to the extent legally permitted and reasonably possible before disclosing your information in response to such requests. 

Data Security 

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

Children's Privacy 

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.